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Frequently Asked Questions
Q:
How do I find
instructions for the products RTF currently
supplies me?
A:
Link to our
Solution Centre and
click on the SERIES. For example 02
for displayRECOILER and 03
for
displayVISE.
A:
How do I order
products?
Q:
If it is the first
time ordering you may wish to speak to a customer
service rep [1-888-826-8888/
sales@retailtaskforce.com] to
help with an overview of our products and how they work
together. If you have ordered in the past please link to
our
Order Online Site
to reorder.
Q:
How long does it
take to get my order?
A:
Standard orders will be
ready 24 to 48 hours after the receipt of the order.
Q:
What shipping costs
will apply and and when will I receive my order ?
A:
In the USA: There
is a $24.95 charge for orders 5 lbs. and under
shipping into the US via UPS 2 day expedited
service. A representative will contact you with
other shipping options for those orders greater than
5 lbs. or for overnight service requests.
In Canada: There
is a $20.00 flat fee to ship your order anywhere in
Canada (up to 5
lbs.) via
UPS Standard service and orders are
typically received the next day.
International
- Outside US & Canada: A
representative will contact you with your shipping
options.
Q:
What are your
payment terms?
A:
We accept company
check, VISA, MasterCard and
American Express. Terms are
available. |
